Please note that this service is ‘outsourced’, which is why a fee must be paid for each task.

A fee is payable for the following administrative tasks:

  • Any changes (not errors) to the original registration details you supplied at the time of booking
  • Adding an additional clinic location
  • Resending certificates
  • Resending the consultation form URL
  • Resending training links
  • Exam resit fee per module
  • Making changes to your clinic name, address, or email
  • Creating a 7-day extension for any training

Please make sure you add which administrative task you’d like, to the notes section on the order

NB: Our office hours are 10am – 5pm, Monday – Wednesday. Any orders received ‘out of hours’, will be actioned on the next working day. We apologise for any inconvenience this may cause, and thank you for your patience.