• Please note that this service is 'outsourced', which is why a fee must be paid for each task. A fee is payable for the following administrative tasks:
    • Any changes (not errors) to the original registration details you supplied at the time of booking
    • Adding an additional clinic location
    • Resending certificates
    • Resending the consultation form URL
    • Resending training links
    • Exam resit fee per module
    • Making changes to your clinic name, address, or email
    • Creating a 7-day extension for any training

    Please make sure you add which administrative task you'd like, to the notes section on the order

    NB: Our office hours are 10am - 5pm, Monday, Tuesday and Thursday only. Any orders received 'out of hours', will be actioned on the next working day. We apologise for any inconvenience this may cause, and thank you for your patience. 
  • For Partners wishing to refresh their knowledge
    • Repeat your training for another 30-days
    The training refresher includes the following:
    • Management of Obesity training
    • Wegovy Training
    • Mounjaro Training
    • Diabetes in Weight Management - Study Session
    IMPORTANT : If you have not already completed the Wegovy & Mounjaro training, then you must do so in order to retain your certificates for insurance. If you have previously purchased the Wegovy & Mounjaro but have not successfully passed the module assessments, you will not be permitted to recevie the Refresher Training until the modules are successfully passed and completed.   NB: Our office hours are 10am - 5pm, Monday, Tuesday and Thursday only. Any orders received 'out of hours', will be actioned on the next working day. We apologise for any inconvenience this may cause, and thank you for your patience. 
  • For Partners unable to complete their training and exams in the allotted 30-day time scale
    • Extend you training by another 30-days
      NB: Our office hours are 10am - 5pm, Monday, Tuesday and Thursday only. Any orders received 'out of hours', will be actioned on the next working day. We apologise for any inconvenience this may cause, and thank you for your patience. 
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